GLBA compliant employee monitoring for financial institutions

WorkTime ensures GLBA-safe, non-intrusive monitoring with no access to NPI or sensitive customer financial data.

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WorkTime GLBA exemption statement

WorkTime GLBA compliant employee monitoring

WorkTime GLBA exemption statement

WorkTime does not process, store, or transmit any Non-Public Personal Information (NPI) as defined under the Gramm-Leach-Bliley Act (GLBA).

WorkTime does not process, store, or transmit any Non-Public Personal Information (NPI) as defined under the Gramm-Leach-Bliley Act (GLBA). As a result, WorkTime is not subject to GLBA regulations.
WorkTime software is designed exclusively for employee productivity monitoring and does not access, collect, or interfere with customer financial data or banking records.

WorkTime is GLBA-exempt because:
✔ It does not collect or store NPI in any form.
✔ It does not access financial transaction systems or customer-related data.
✔ It does not require a GLBA-specific service provider agreement, as it does not handle protected financial information.
✔ It focuses solely on employee productivity metrics, without monitoring sensitive financial information.

GLBA PDF

GLBA-safe mode

GLBA-safe mode to eliminate any risk of indirectly collecting Non-Public Personal Information (NPI)

Even though WorkTime is GLBA-exempt, it offers a GLBA-safe mode (included in the Enterprise plan) to eliminate any risk of indirectly collecting Non-Public Personal Information (NPI), such as from: Website URLs, Window titles in apps or browsers. When GLBA-safe mode is enabled: sensitive data exposure risks are minimized; optional data, like window titles and full URLs, are disabled.

Who we serve

Who benefits from WorkTime’s GLBA-safe monitoring

WorkTime is designed for a wide range of financial service providers, including banks, credit unions, insurance companies, mortgage lenders, brokerage firms, and investment companies. It helps these organizations stay GLBA-compliant while improving team performance and protecting sensitive customer data.

Who we serve

WorkTime GLBA employee monitoring

Success story from a financial organization

WorkTime monitoring software for the financial sector.
Industry

Financial

Employees

200

Employee performance improved easily!

Since implementing WorkTime, employee performance has risen steadily each month. Employees can now self-manage and take greater responsibility for their own productivity.

Read more
Flawless improvement!

Instant, steady!

WorkTime

WorkTime is non-invasive

WorkTime is a non-invasive employee monitoring solution for financial organizations. It records only the KPIs necessary for assessing employee productivity and does not capture content, screenshots, or keystrokes.

WorkTime Green employee monitoring is the only non-invasive monitoring on the market. What is recorded?

HIPAA compatible

GLBAcompatible

GDPR compatible

Try WorkTime 14 days free

WorkTime trial is all inclusive:
all features, unlimited employees.
No credit card required.

Basic

$6.99

/ employee / month billed monthly

Premium

$8.99

/ employee / month billed monthly

Enterprise

$10.99

/ employee / month billed monthly

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WorkTime is feature-rich

WorkTime offers more than 70 comprehensive reports

Attendance, active time, productivity, in-office/remote, progress and more!

WorkTime remote and in-office report.
WorkTime goals progress report.
WorkTime top online meetings report.
WorkTime employee off-work report.
WorkTime: Monitoring for finance employees.

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The Gramm-Leach-Bliley Act (GLBA) sets strict rules for financial institutions to safeguard customers’ non-public personal information (NPI). Beyond legal compliance, protecting this data is essential for client trust and security. WorkTime offers a privacy-focused, GLBA-exempt monitoring solution that helps teams stay productive without compromising compliance.

What is GLBA compliance?

Due to GLBA, financial organizations must adopt practices and tools that maintain privacy and prevent breaches. Compliance monitoring varies depending on the type of institution:
  1. Banks and credit unions - bank compliance monitoring to secure transactions, customer accounts, and financial records.
  2. Insurance companies - insurance company compliance that protects policyholder data and sensitive claims information.
  3. Mortgage companies - compliance-focused monitoring to keep client information and loan applications protected.
  4. Investment firms - compliance tools for brokerage operations and investment management to safeguard client data.
  5. Financial service providers - financial services privacy solution for organizations handling diverse financial data and customer information.
Different types of financial institutions have unique compliance needs, so organizations require a flexible solution that adapts to various workflows and regulatory requirements. WorkTime meets this need with a GLBA-exempt monitoring that
  • Tracks overall employee activity patterns without capturing sensitive content;
  • Monitors application and website usage to ensure work-related compliance;
  • Generates secure productivity reports for management while keeping individual data private;
  • Operates transparently, so employees know what is monitored, supporting regulatory transparency.
This approach helps financial institutions gather actionable insights and stay compliant without intrusive monitoring.

Why GLBA compliance matters

Non-compliance isn’t just a theoretical risk. It can result in multimillion-dollar fines, legal action, and mandatory corrective programs. Weak compliance also raises the likelihood of data exposure and operational disruptions. A secure and compliant monitoring solution helps organizations:
  • Protect customer financial data (NPI);
  • Prevent unauthorized access to sensitive systems;
  • Demonstrate compliance during internal audits;
  • Meet GDPR and SOC-2 requirements.
These challenges highlight the importance of monitoring that balances compliance, oversight, and employee privacy. WorkTime enables financial organizations to align internal monitoring with multiple regulatory standards.

WorkTime and GLBA-safe mode

WorkTime is GLBA-exempt, meaning it never collects or stores non-public personal information (NPI). Employee monitoring stays fully compliant, and GLBA-safe mode adds an extra layer of protection against potential data exposure. With GLBA-safe mode enabled:
  1. Sensitive data exposure is minimized.
  2. Optional data, such as full URLs and window titles, is limited or disabled.
  3. Employee productivity is monitored securely without compromising privacy.
The combination of GLBA-exempt design, safe-mode options, and non-invasive monitoring helps financial institutions track productivity securely.

Key features for GLBA compliance

WorkTime includes a set of security and privacy features that support GLBA requirements and help financial organizations monitor employees safely:
  • AES-256 encryption keeps monitoring data safe, whether stored or transmitted.
  • Role-Based Access Control (RBAC) keeps sensitive settings accessible only to authorized personnel.
  • Two-Factor Authentication (2FA) secures accounts with an additional layer of verification.
  • IP Access Control restricts logins to trusted office networks or VPNs.
  • Audit logs provide transparent compliance reporting and accountability.
These features work together to keep employee monitoring secure, private, and fully aligned with GLBA standards. WorkTime combines GLBA-exempt monitoring, safe-mode protections, and enterprise-grade security features to give financial institutions a reliable way to stay compliant. Sensitive customer data is never collected, while non-invasive monitoring ensures productivity insights without privacy concerns. Empower your team and stay GLBA-compliant with WorkTime. Request a demo today!

FAQ

What is NPI under GLBA?

Non-Public Personal Information (NPI) covers any customer data that financial institutions collect and store. It can be Social Security numbers, account numbers, transaction history, and other sensitive financial details. Organizations must protect this information from unauthorized access or disclosure under GLBA.

Does WorkTime collect NPI?

No. WorkTime never collects or stores NPI, so monitoring employee activity remains fully compliant. Our monitoring focuses on activity patterns, application usage, and productivity. This way, all confidential financial information stays secure.

How can financial companies monitor employees without violating GLBA?

Financial organizations can stay compliant by using non-invasive monitoring tools that focus on productivity insights rather than sensitive customer data. With WorkTime, companies can track employee activity, application usage, and performance patterns without ever collecting or storing NPI.

What are the best GLBA compliance tools?

The most effective GLBA compliance tools are those that protect sensitive customer data while monitoring employee activity responsibly. WorkTime stands out in this context because it is GLBA-exempt, non-invasive, and privacy-first. Features like GLBA-safe mode, AES-256 encryption, role-based access control, and IP restrictions give financial organizations a complete set of tools to track productivity without collecting or exposing NPI.