WorkTime and HIPAA compliance

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Healthcare industries obtain large volumes of highly sensitive patient information, along with treating patients. According to “HIPAA JOURNAL”, the number of reported healthcare-related breaches is increasing. Statistics on healthcare data breach showed that 2018 had the highest number of data breaches.

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Defining the scope of HIPAA compliance

The Health Insurance Portability and Accountability Act is enforced by the office of civil rights, a division of health and human services. HIPAA’s privacy and security rules require healthcare organizations to adopt appropriate processes and procedures to ensure the highest level of confidentiality of Protected Health Information(PHI).
PHI may include anything inpatient health records such as medical history, lab records, to name a few. It also contains other patient information such as name, social security number, birth date, email addresses, and additional information that can be used to create identity theft.
Penalties can be up to “$50,000 per penalty, per violation and increase up to $1.5 million” per identity penalty.

Who is covered by HIPAA

The HIPAA law recognizes Covered Entities (anyone administering treatment, payment, and operations in healthcare) and Business Associates (anyone who has access to patient information and provides support in treatment, payment, or operations).
Covered entities under HIPAA regulations include medical, medical affiliates, legal, insurance, human resources, risk assessment. And with the enactment of “HIPAA’s omnibus rule” in September 2013, covered entities were expanded to include business associates, including auditors, consultants, IT companies, and others that have any involvement with the use of health information.

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The HIPAA privacy and security rules

The HIPAA security rule requires covered entities to implement administrative, physical, and technical safeguards to ensure that medical information is stored, transmitted, and received safely and securely.
Administrative safeguards – HIPAA requires practices to create and maintain detailed policies and procedures for employees to learn, follow, and maintain the security of PHI.
Physical safeguards – Must be implemented to protect location and devices within practices. Facilities access must be created and monitored.
Technical safeguards– HIPAA requires practices to implement the right software and equipment to protect PHI. Practices should incorporate encryption and decryption in backing up, restoring, and transmitting electronic patient information.

WorkTime helps organizations comply with ongoing privacy and security requirements of HIPAA through employee monitoring.

Non-invasive monitoring

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WorkTime does not access PHI!

WorkTime is purely an employee monitoring software that does not support any spying functionality that could infringe privacy, WorkTime neither access nor collects any patient PHI. WorkTime helps clients in the healthcare industry who prefer software void of screenshots, keystrokes, and content monitoring, so they don’t capture sensitive patient information and remain HIPAA compliant in the process. WorkTime components and all data collected by WorkTime Corporate stay on clients’ computers/servers.

How WorkTime helps healthcare organizations

WorkTime has helped healthcare organizations to put their minds at ease on how their computers are used and how data is stored.

Non-invasive monitoring

Pure productivity monitoring without going too far!

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1. All activities that may prevent employees from carrying out their direct duties can be monitored with WorkTime. This case study shows that WorkTime employee monitoring software is reliable and very convenient when it comes to boosting employee performance.
2. WorkTime helps healthcare organizations save money by using real-time performance monitoring reports to give administrators a clear picture of how employees spend their working hours.
3. WorkTime has been field-proven for over 20 years not only to offer multilevel data protection features that ensure data security but also to successfully process large volumes of information with minimal use of system resources.

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