What Is Employee Performance Monitoring?
Employee performance is a term pertaining to the productivity of the employee. The parameters affecting employee performance include the following:
• Attendance or absenteeism
• Relevance of the employees’ activities – are the activities work related?
• Active time compared to idle time while working at the computer.
• Completion of assignments according to deadlines
• Correctness or quality of the work.
Employment performance monitoring can be done by supervisors personally patrolling the work place. A more sophisticated method is electronic surveillance. An advantage of this method is that the video camera can capture a lot more than a supervisor could ever see. A drawback is that the supervisor may spend a lot more time perusing surveillance videos.
There is also software available to monitor the performance of employees. Employee performance monitoring is executed by software that automatically and unobtrusively gathers information about everything that pertains to the performance of the employee, such as the following:
• Which documents were used, when and for how long,
• Which software was used, when and for how long,
• Which websites were used, when and for how long,
• Which social networks were visited, when and for how long,
• Login and logout, according to computer user name,
• Active/idle times, when and for how long.
Attendance of employees may be noted by login and logout. The relevance of employees’ activities may be ascertained according to the websites or social networks that were visited while online. Active time and idle time will be noted directly. Monitoring the usage of documents could show whether assignments were completed on time. However, employee performance monitoring software cannot actually control the correctness or quality of work.
Reports generated by employee performance monitoring software might indicate the following:
• Attendance and punctuality of an employee,
• Whether or not his computer activities were work related,
• How frequent and how long his breaks were,
• How much work was accomplished on documents,
• If he used the software recommended by the company,
• How he performed compared to company standards,
• How he performed compared to other employees.
Employee performance monitoring software does not collect any personal information or sensitive data about the employee. It collects only information pertaining to the employees’ work habits.
By WorkTime employee performance monitoring software www.worktime.com