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The top 3 common mistakes when choosing employee monitoring software
Stop whatever you’re doing and read this article before you decide to pick that employee monitoring software!
We’ve put together a list of the top 3 common mistakes when choosing the right monitoring tool and how to avoid them.
Mistake #1: Not setting clear monitoring goals
If one day you come up with the idea of monitoring your employees’ use of the company’s computers, simply because you want to know how the computers are used, then your reasons for monitoring are certainly not clear enough. Let’s consider an example: you’re asked the question, “Why do you want to monitor your employees?” If your response is… “To see what they’re doing,” then you may need to dig deeper because your answer may not be concrete enough- there has to be a clear intention behind the monitoring.
It is crucial to define the monitoring goals.
Clear goals are fundamental when it comes to monitoring. Before you even get started, always know what your goals are, both short-term and long-term. For every monitoring software that you purchase, ensure that you have a plan for how you will use it. And when you’re just starting, be sure to invest in tools that your business will grow with in the future. This will save you time, money and build trust between you and your employees.
When you set clear monitoring goals, the monitoring process becomes transparent, and your employees will be clear on your expectations of performance.
How do you set clear monitoring goals?
First, make a list of things you expect to improve after the software is implemented in the company. This list will be helpful during the process of choosing employee monitoring software.
Here is an example of a clear employee monitoring goal: “I want to improve employee productivity,” to do this, I need to monitor it.
The next step will be to define what your expectations of employee productivity are. This will help you decide what features will effectively do the job, how far you would like to monitor, and so on.
“Improving productivity” is a great place to start.
Mistake #2: Not paying attention to data security
Employee monitoring is a sensitive area. It records the “computer behavior” of employees, including the websites, visited (work-related or personal, like web banking, etc., it could be anything… who knows, people are very creative). Computers carry different content; private messages, emails, chats, and even personal photos. People socialize a lot via the internet these days, so you should literally expect anything.
If personal data were to be revealed, guess who would be held responsible? Not you, of course, because you are in the right place and at the right time — reading our expert advice.
You’re in good hands; you’re safe. Now, let’s look into data security.
Before committing to any employee monitoring service, ensure that:
- The database is encrypted and password protected.
- Local data is encrypted.
- Data transmission is performed via a secure connection.
- The software allows different levels of access to the data (administrators, regular users, etc.)
- The database is automatically archived.
- No unnecessary “invasive” data is collected (Here, I would like to mention HIPAA-compliant environments that deal with patient health information specifically. Now, imagine a scenario where the database is full of PHI screenshots. This could open the door to several data security issues, and no matter how good the masking algorithm used to hide the data is, it will never be perfect.)
Mistake #3: Choosing the wrong software vendor
Failing to set clear employee monitoring goals or not paying attention to data security can easily lead to choosing employee monitoring software with unsuitable features. The tool you’re starting with really matters because you want to get the absolute most out of it, and if you don’t address #1 and #2, you’ll fall into the wrong hands.
Because there are a lot of options out there, so, where to begin?
Before taking any further steps, it is crucial to understand what is going on with most market software vendors: they are focused on adding as many features as possible to their software. Do competitors have it? We have to have it too! Where does this lead? This leads to higher costs and a heavier load on your computer (too many features can turn software into a very slow monster eating your system resources). You don’t need that many features to serve your business goals. All you need is an employee monitoring solution with intelligent features, sometimes less is more.
With too many features on a software, you might end up facing these issues:
- Larger executable / system size.
- Overloaded computers.
- Unexpected slowdowns in your computer’s work (and these will be “fun” to investigate, especially because the process is hidden).
- Software that cannot work with large volumes of information (lots of data, lots of employees).
- Unnecessary expenses.
- Invasive monitoring that might decrease your team engagement (you probably want the opposite effect, am I right?).
- Lack of trust between team members.
- Invasive monitoring might create legal issues (setting a clear goal helps to understand how far is too far.)
Before taking further steps, it is crucial to understand what is going on with most of the software vendors of this market.
Now the best part!
How to avoid the above mistakes?
We are a team of employee monitoring experts with 20+ years of experience in the employee monitoring software field.
With over 20+ years of experience in this field, we’ve accumulated a lot of knowledge from thousands of clients worldwide. We understand the intricacies of choosing employee monitoring software that meets your business goals.
Worktime offers the most practical, transparent employee monitoring features among all competitors on the market.
Click here to try WorkTime pure productivity monitoring features for FREE
If you have any questions about this article, please contact us at email@example.com.
Our experts will be pleased to answer!